Shipping & Returns
Shipping information
Orders are shipped Monday through Friday, excluding legal holidays. We strive to keep our inventory stocked and up to date. Orders are shipped by the following business day of their receipt. Orders are often shipped on the same day they are received. We ship our orders via USPS Priority Mail at no extra cost to you. This enables you to receive your product fast.
Order processing time
Preparation time to process an order for stock items is 1-2 business days, except during holidays.
Return policy
Good Living Products, LLC backs each and every one of our products with a 100% SATISFACTION GUARANTEE. If for any reason you are not completely satisfied with your products, simply return the unused portion within 30 days of your purchase and we will refund the full purchase price (Less Shipping Charges) or exchange it for another product of equal value. Your satisfaction is our top priority. To Return a Product E-mail us at customerservice@goodlivingproducts.com or call us at 1 (888) 267-9183to receive your Return Authorization Number (RAN). You will need to write your RAN on the package you are sending back.
Good Living Products, LLC has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers.
INTERNATIONAL ORDERS
Please note that International Checkout coordinates your bebe.com order and is responsible for all billing, shipping and customer service issues related to your International order:
- Select your items at http://www.goodlivingproducts.com and put your items in the bebe Shopping Bag
- Select the International Shipping link in the shopping bag
- Confirm the items in your bag are ready for purchase and proceed to International Checkout by selecting the International Checkout button (located underneath the checkout information)
- The item name, sku number and price will be transferred to International Checkout for processing
- To complete your order, you will be asked to fill in shipping and billing information on the International Checkout website
If you would like assistance placing your order, please contact International Checkout: support@internationalcheckout.com.
Customer Service Hours: 8 am to 6 pm PST
USA Phone: +001.310.601.8196
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Germany Phone: +49.618.530.9342
Sweden Phone: +46.4069.35779
Ireland Phone: +01.443.3715
New Zealand Phone: +09.889.0408
To check the status of your order or track your package, please log in to your International Checkout account at: https://www.internationalcheckout.com/login.php
To learn more, view International Checkout's Customer Service and Terms & Conditions information at: http://www.internationalcheckout.com/cs.php
INTERNATIONAL SHIPPING QUESTIONS
Which countries can use International shipping?
International shipping is currently available WORLDWIDE from bebe.com. Our third party vendor, International Checkout, will ship to all countries around the world. For shipments within the United States and APO/FPO addresses, please visit our Shipping & Returns section
(located in the bottom footer of all bebe.com webpages).
Can I check the status of my international order?
To check the status of your order or track your package, please log in to your International Checkout account at https://www.internationalcheckout.com/login.php.
Who should I contact about my international order questions?
International Checkout will be happy to assist you with any questions regarding your order. All inquiries should be directed to International Checkout at: support@internationalcheckout.com.
Or, contact Customer Service at one of their centers:
USA Phone: +001.310.601.8196
UK Phone: +44.20.8133.2436
Australia Phone: +61.28003.4685
Germany Phone: +49.618.530.9342
Sweden Phone: +46.4069.35779
Ireland Phone: +01.443.3715
New Zealand Phone: +09.889.0408
Customer Service Hours: 8 am to 6 pm PST
